Important Helplines
Emergency Services (Police, Ambulance, Firefighters): 9-1-1
Non-Emergency Police: 604-717-3321
Victims of Crime (VictimLink BC): 1-800-563-0808
Crime Stoppers/Tips: 604-222-8477
Child Abuse: 604-310-1234
Suicide Helpline (Crisis Centre): 1-800-784-2433
Mental Health Emergency: 604-732-7307
Seniors Health Info Line: 1-800-465-4911
Non-Emergency Health Info (HealthLink BC): 8-1-1
Alcohol & Drug Info/Referral: 1-800-663-1441
Anti-Fraud Centre: 1-888-495-8501
Kids Help Phone: 1-800-668-6868
Youth Against Violence Line: 1-800-680-4264
BC Bereavement Helpline: 1-877-779-2223
Poison Control Centre:
Emergency: 604-682-5050
Non-Emergency: 604-682-2344
Pregnancy Crisis: 604-731-1122
Newborn Helpline: 604-737-3737
Power Outages & Emergencies: 1-888-769-3766
Federal Services
Canada Pension Plan, Old Age Security: 1-800-277-9914
Social Insurance Number: 1-800-206-7218
Canada Customs: 1-800-461-9999
Child Tax Benefits: 1-800-387-1193
Revenue Canada:
General Inquiries: 1-800-959-8281
GST Credit: 1-800-959-1953
Tax Refund Status: 1-800-959-1956
Employment Insurance (EI): 1-800-206-7218
Citizenship & Immigration Canada: 1-888-242-2100
Veterans Affairs Canada: 1-866-522-2122
Passport Office: 1-800-567-6868
For more Government of Canada services:
1-800-622-6263
1-800-O-CANADA
Provincial Services
General Enquiries B.C.: 604-660-2421
Earthquake, Flood, Dangerous Spills: 1-800-663-3456
I.C.B.C.
New Claim: 604-520-8222
Book a driving test: 604-661-2255
Health Information Line: 1-800-465-4911
B.C. Hydro: 604-224-9376
Workers’ Compensation Board:
Claim Centre: 604-231-8888
Employer Assessment: 604-244-6181
TransLink:
Information Line: 604-953-3333
Corporate Office 604-453-4500
Local Services
Vancouver City Hall: 3-1-1
TTY service: 7-1-1
South Vancouver Community Policing: 604-717-2940
Information on Community, Social and Provincial Services: 2-1-1
Information Directory for Business and Residents: 4-1-1
Vancouver School Board: 604-713-5000
